CRM integration is the seamless connectivity between your customer relationship management (CRM) software and a third party applications or digital resources (e.g your website). Integrations result in automated actions that expand the functionality of your software, eliminating the need to toggle back and forth between systems.
Quite often the ideal solution is to get these systems talking, to reduce the need for manual processes, which can cause error and duplication with disastrous consequences at worst, and waste time or cause unnecessary work at best. Integrating these systems can solve a multitude of issues and help to drive your organization forward.
Benefits of CRM Integration With Website
Your website is often the first place that people visit and start to share their information with you. This is why it should be the primary system to integrate with your CRM to get all that information into your CRM platform, to ensure that your team has the latest sales leads, all in one place.
At Growth Citadel we believe data integration does not have to be painful. We take pride in integrating software that offers the best possible performance and customer experience.
CRM integration for your website is good for your business. It means less time spent manually entering customer details into your CRM from multiple inlets and more leads generated than ever before. But that’s not where is ends, there are a lot more benefits involved:
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CRMs are smart, even intuitive, when set up correctly and can be configured to provide incredibly useful actions in response to website activity. Integrating yours with your website can open up a world of better management possibilities you probably didn’t know existed.
No more having to check messages in order to know if a customer has contacted support. Instead, an integrated CRM is more than capable of sending a chiming alert to get the attention of the exact right staff member based on customer location and keywords in their message.
Whether you have just opened a business or are preparing to celebrate your 50th founding day, you have every reason to integrate your CRM into your business website in order to speed up your processes, reduce administration overhead, and drastically increase customer experiences.
We’ve integrated SharpSpring, Hubspot, Salesforce, MailChimp, Podio, Dropbox and Pipedrive into websites for clients. We can also set up Google and Facebook advertising campaigns and track clicks right through to the inquiry forms to measure ROI.
So, just submit the form on the right and let’s improve you customer relationships, boost lead generation and stay ahead of your competition.